Privacy Policy

Privacy Policy — Grace McLean Kinesiology

Last updated: May 2026

1. Introduction That Which Moves Us is committed to protecting your privacy and handling your personal information with care, respect and transparency. This policy explains how we collect, use and store your personal information in accordance with the Australian Privacy Act 1988.

2. What information we collect We may collect the following personal information:

Name, email address, phone number
Health history and information relevant to your kinesiology sessions
Session notes and records
Payment information (processed securely via Stripe)
Information you provide when booking online via our website
IP addresses and browsing data collected automatically via our website

3. How we collect information

Online booking forms via our website (graceemclean.com)
Paper intake forms completed at your first in-person session
Information shared verbally during sessions
Email and phone communications
Automatically through cookies and tracking tools on our website

4. How we use your information Your information is used solely to:

Provide kinesiology services to you
Communicate regarding your bookings and sessions
Process payments securely
Meet our professional and legal obligations
Improve our website and services

We will never sell, share or disclose your personal information to third parties without your consent, except where required by law.

5. Health information We treat all health information with the utmost sensitivity and confidentiality. Session content is completely confidential. With your permission only, an anonymised outline of your session may be discussed with a professional mentor for the purposes of practitioner development — your name and identifying details will never be shared.

6. How we store your information

Paper intake forms are stored securely in a locked filing cabinet
Digital booking information is stored securely via Wix and Stripe
Session notes are stored securely and privately
We retain your information only for as long as necessary

7. Children's privacy For clients under 16 years of age, personal information is collected from and with the consent of a parent or guardian, who must be present for all sessions.

8. How we communicate with you We may contact you via email or SMS for the following purposes:

Booking confirmations and reminders
Session updates or changes
Occasional updates about our services

You can opt out of non-essential communications at any time by replying to any email or SMS with the word "unsubscribe" or by contacting us directly at thatwhichmovesus@gmail.com.

9. Cookies and tracking tools Our website (graceemclean.com) is built on Wix and may use cookies and similar tracking technologies to improve your browsing experience. These may include:

Essential cookies required for the website to function
Analytics tools such as Google Analytics to understand how visitors use our site

Third-party services such as Wix and Google Analytics have their own privacy policies governing how they collect and store data. You can manage your cookie preferences through your browser settings or via our cookie consent banner.

10. Your rights You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent at any time
Opt out of marketing communications

To exercise any of these rights, please contact us directly.

11. Privacy policy updates We reserve the right to update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact us If you have any questions or concerns about this privacy policy or how we handle your information, please contact: Grace McLean 📧 thatwhichmovesus@gmail.com